Last modified: February 11, 2025
Welcome to Contentpen.ai (referred to as the "Website"), owned and operated by ContentStudio.io ("we," "us," or "ContentStudio"). We are a company registered in Delaware, USA, and our registered office is at 2803 Philadelphia Pike, Claymont, DE 19703, USA. This Privacy Policy, along with our Terms of Use, governs your use of the Website. Both documents may be updated from time to time.
By using our Website or any of the services provided through it, you agree to this Privacy Policy and our Terms of Use. we comply with all applicable data protection and privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Lei Geral de Proteção de Dados (LGPD), Personal Information Protection and Electronic Documents Act (PIPEDA), and other relevant laws. This means that we will handle your data according to these regulations and respect your privacy rights.
We collect and process personal information where we have a legal basis to do so, which includes processing that is:
Irrespective of which country you live in, you authorize us to transfer, store, and use your information in any country where we operate. If personal data is transferred from the European Union (EU) to the United States or other countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other approved mechanisms, to protect your data.
Contentpen offers various features, which may be updated or modified periodically. Current features include:
These features are subject to change as we enhance the platform.
While we strive for high-quality AI-generated content, accuracy cannot be guaranteed. AI-generated content may contain errors or unintended information. Users are responsible for reviewing and verifying generated content before use. Contentpen is not liable for inaccuracies, and users should refine AI-generated content to align with their needs.
Some features require a subscription, which is billed upfront on a recurring basis (monthly or annually). Subscription costs may be adjusted without prior notice. Plans can be managed or canceled through your account settings. If automatic billing fails, we will notify you and request manual payment.
Subscription fees may be updated at any time. Any changes will take effect at the end of your current billing cycle. Continued use of the service after a price change constitutes agreement to the new fees.
We offer a 14-day refund policy for subscriptions, provided usage does not exceed 5,000 words or 5 images. Refund requests must be submitted within 14 days of purchase by contacting support@contentpen.ai. Cancellations take effect at the end of the billing cycle.
To maintain service quality, excessive or abusive usage may result in limitations or restrictions. Automated activities, such as bot usage, and account sharing are strictly prohibited. Violations may result in account suspension.
Users must not:
Violations may result in account termination without refund.
We use AI moderation tools to identify and remove content that violates our policies. Repeated violations may lead to account suspension.
Users must provide accurate information when creating an account and safeguard their login credentials. Contentpen is not liable for any unauthorized account activity. Account sharing is prohibited.
Users are responsible for ensuring AI-generated content complies with plagiarism and copyright laws. Contentpen does not assume liability for copyright violations.
All content, trademarks, and proprietary elements of Contentpen remain the property of the platform or its licensors. Unauthorized use or reproduction is prohibited.
If you believe your copyright has been infringed, contact us at support@contentpen.ai with the subject "Copyright Infringement." False claims may result in legal consequences.
By submitting feedback, you grant Contentpen the right to use, modify, and implement your suggestions without compensation.
Contentpen may contain links to external websites. We are not responsible for the content, policies, or security of third-party sites.
Contentpen is provided "as is" without warranties of any kind. We do not guarantee uninterrupted service, accuracy, or security. Use of the service is at your own risk.
To the extent permitted by law, Contentpen is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid for the service.
We reserve the right to suspend or terminate accounts without notice for violations of these policies.
This Privacy Policy is governed by the laws of USA. Disputes will be subject to the jurisdiction of the courts in USA.
We may change, modify, or discontinue any part of the service at any time.
Beta features may be unstable and are subject to change. By using them, you accept any risks involved.
These Terms may be updated periodically. Continued use of the service constitutes acceptance of the new Terms.
You might give ContentStudio information about yourself by filling in forms on our Services or by corresponding with us by phone, e-mail or otherwise.
This includes information provided when you:
If you do choose to create an account, you must provide us with some personal data so that we can provide our Services to you. The personal information you give us is limited to your name, address, email address, a password, phone number, credit card details, and photograph. None of the personal information you provide is shared publicly unless you specifically allow us to do so.
If you provide us with any sensitive personal information (such as data concerning health, racial or ethnic origin, political opinions, etc.), we will only process this data with your explicit consent, as required under GDPR Article 9.
You may provide us with payment information, including your credit or debit card number, PayPal address, card expiration date, CVV code, and billing address, in order to pay for your subscription or for the purchase of other offerings provided as part of our services.
If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.
Under the CCPA, you have the right to opt out of the sale of your personal data. While we do not sell your personal data, we provide the option for you to exercise this right through our contact form here. This ensures compliance with CCPA and allows you to control your data usage.
If you do not agree with any part of these policies, you should refrain from using the Website. For any concerns, please contact us at support@contentpen.ai.
When you create an account with Contentpen, you consent to receive communications from us, including newsletters, promotional materials, and other service-related updates. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
If you make a purchase through Contentpen, we may require payment details such as your credit card number, expiration date, billing address, and shipping information. By providing this information, you confirm that:
We use third-party payment processors to handle transactions securely. By submitting payment details, you consent to sharing this information with these third-party services as necessary. We reserve the right to refuse or cancel any order due to service unavailability, pricing errors, or suspected fraudulent activity. Additionally, we may adjust word limits, pricing, or usage restrictions to ensure fair access to all users.
Each time you visit our Services, we may automatically collect information about your login and current location. This data is obtained from sources such as your IP address or device settings, allowing us to securely establish and maintain your account while ensuring the seamless operation of our Services. Additionally, we store your time zone settings to optimize your user experience and ensure the correct functionality of our platform.
We collect location data based on our legitimate interests in providing secure and reliable services. However, in certain cases, we may request your explicit consent to collect precise location data, particularly when offering personalized services. You have the option to manage your location preferences through your device or browser settings at any time.
To optimize our Services and enhance your experience, we track how you interact with links within our platform. This includes monitoring links clicked in emails we send you, as well as the actions you take when using various features of our products. By analyzing this data, we can improve the functionality of our Services and tailor them to your needs.
You have the right to object to the processing of your data for profiling or automated decision-making. If you wish to exercise this right, you can contact us directly to request changes to your data processing preferences.
When you connect your social media profile to Contentpen, we may collect and store the link to your profile avatar. Additionally, we may retrieve and store links to photos available on your connected social profiles. This information is used to enhance your experience and ensure the smooth delivery of our Services.
Our website uses cookies to distinguish you from other visitors and provide a more personalized browsing experience. These cookies help us ensure the smooth functioning of our website and allow us to make improvements based on user behavior and preferences.
We use cookies and similar tracking technologies to collect and store data when you interact with our Services. Before placing any non-essential cookies, such as those used for advertising or analytics, we will request your explicit consent.
You can manage your cookie preferences at any time by using our cookie consent banner or adjusting your browser settings.
We use the information you provide to us to fulfill our contractual obligations and deliver the products and services you request. Additionally, this data helps us keep you informed about other products and services that may be of interest to you, particularly those similar to what you have already purchased or inquired about. In cases where our Services are updated or modified, we may use your contact information to notify you of these changes. Furthermore, we ensure that all content presented through our Services is optimized for your device to provide the best possible experience.
The information we collect during your interactions with our Services is used for various operational purposes, including troubleshooting, data analysis, testing, research, and statistical evaluations. This data allows us to continuously improve our Services and ensure that the content displayed is relevant and effectively presented. When you choose to participate in interactive features within our platform, we use this information to facilitate a seamless experience. Additionally, as part of our ongoing efforts to maintain security, we analyze collected data to prevent fraud and other malicious activities.
We also use the collected data to measure the effectiveness of our advertising efforts, ensuring that the advertisements displayed to you are relevant and aligned with your interests. Based on your usage patterns, we may provide recommendations on features or products that could enhance your experience with our Services.
In some cases, we receive information from external sources and combine it with the data you have provided. For instance, when tracking referrals from our affiliate partners, we use cookies stored on your browser to accurately attribute referrals and reward affiliates for introducing new users to our Services.
Whenever you visit our website, sign in to our Services, or interact with email notifications, we automatically collect specific information about your interactions. This log data includes details such as your IP address, browser type, operating system, referring web pages, visited pages, and general location. We also collect device-related information, including device and application IDs, as well as cookie data.
The purpose of collecting log data is to ensure the secure and efficient operation of our Services. By analyzing this information, we enhance the quality of our products, identify potential security threats, and determine which features are most frequently used. Additionally, we may record user sessions using screencasting tools to further improve our Services and provide a better user experience.
Under the General Data Protection Regulation (GDPR), you have the right to request access to, rectify, or delete the log data we collect about you. If you wish to exercise these rights, please contact us for further assistance.
We value your privacy and are committed to protecting your personal data. Any information you provide, including payment details and generated content, is handled in accordance with our Privacy Policy. While we use third-party APIs for content generation, your content is not stored or repurposed beyond fulfilling your requests.
We do not share your personal data with third parties except when required for service fulfillment or compliance with legal obligations. Our platform ensures that third-party service providers adhere to strict security and privacy standards. For more details, please refer to our full Privacy Policy.
At the core of our mission is the commitment to developing innovative tools that enable businesses and agencies to efficiently generate content at scale. The information we collect is essential for providing, enhancing, and supporting our Services. This section outlines the specific purposes for which we process your personal data and the legal basis for doing so.
We process your information to deliver and enhance our Services, ensuring a seamless and efficient user experience. The legal foundation for this processing is our legitimate interest in maintaining and improving our products.
In particular, we use your information to:
We use your contact details to keep you informed and engaged. Marketing communications are sent based on your consent, while service-related messages are delivered under our legitimate interest in ensuring the best possible user experience.
Specifically, we use your information to:
You have the right to withdraw your consent for marketing communications at any time. Additionally, under data protection regulations such as GDPR and CCPA, you can object to the processing of your information when it is based on our legitimate interests.
We may collect information about you when you use any of our Services, particularly when integrating third-party platforms with your Contentpen account. These external sources may include content management systems (CMSs), analytics services, or other connected tools. Before accessing or using any data from these platforms, we always obtain your explicit consent.
For instance, if you link your WordPress account to Contentpen, you have the option to grant permission for us to retrieve specific data on your behalf. Depending on the level of access you authorize, this may include details such as your profile information, published posts, or business-related insights.
When you use external platforms in conjunction with Contentpen, their respective privacy policies also apply. For example, if you connect your account to WordPress, any data shared with us is subject to WordPress's Privacy Policy. Additionally, if you have integrated Google services, you can manage or revoke Contentpen's access at any time through the Google Security Settings page.
You maintain full control over the information shared between Contentpen and any third-party services you connect. At any time, you can modify or revoke the permissions granted to these platforms by adjusting the settings in your Contentpen account or within the respective third-party service.
If you wish to request the deletion of data retrieved from these sources, you may contact us, and we will process your request in compliance with applicable data protection regulations.
We only share or disclose your personal data when you provide consent or direct us to do so. This may occur, for example, when you grant a CMS or third-party application access to your account or when you instruct us to share your feedback with a business.
When you publish content through your Contentpen account to an external service, you retain full control over the transmission of this content from our platform to the third party. You can revoke this access at any time through your account settings.
If you invite a team member or client to your account, you may choose to share specific personal data with them, such as blog reports. As the data controller, Contentpen provides tools and settings that allow you to manage and control the flow of information.
Depending on your account preferences and settings, we may share certain personal data with third parties to help facilitate or improve our Services. However, you have full control over these settings and can modify them whenever necessary.
We collaborate with service providers based in the United States, the United Kingdom, and other regions to perform essential functions and services on our behalf, including hosting, analytics, and customer support. These providers are contractually bound to handle your data securely and in accordance with this Privacy Policy.
All personal data shared with third-party service providers is protected through confidentiality agreements and appropriate security measures, including encryption when applicable. These providers may only use the data under our instructions and solely for the purpose of delivering their designated services.
For payment processing, we share necessary information with payment service providers to complete transactions, prevent fraud, facilitate dispute resolution (e.g., chargebacks), and comply with legal requirements.
We may also share non-personally identifiable information with advertisers and ad networks that use this data to deliver relevant advertisements. If you provide consent, your personal data may be used to display personalized ads on third-party platforms. You have the right to opt out of this type of data sharing at any time by updating your account settings, using in-app support, or contacting us directly.
If Contentpen undergoes a merger, acquisition, bankruptcy, reorganization, or sale of assets, your personal data may be transferred as part of that transaction. In such cases, this Privacy Policy will continue to govern how your data is handled, and any significant changes will be communicated to you.
Additionally, we may share personal data with our affiliates to assist in operating our Services or those of our affiliated entities. The information shared is limited to what is necessary for service provision, such as your email address and browsing behavior prior to becoming a customer. Any such data sharing will be conducted with the same privacy and security safeguards as outlined in this policy, and you will be notified accordingly.
The personal data we collect from you may be transferred to and stored in locations outside the European Economic Area (EEA), including the United States and other regions that may have different data protection laws than those in your jurisdiction. These transfers may involve processing by employees, contractors, or third-party service providers operating outside the EEA. These parties assist in processing orders, handling payments, and providing customer support services on our behalf.
By providing your personal data, you consent to its transfer, storage, and processing in these locations. We implement appropriate safeguards to ensure that your data remains protected during these transfers, in full compliance with GDPR and the California Consumer Privacy Act (CCPA).
For the transfer of personal data outside the EEA, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, as well as other legally recognized transfer mechanisms such as Binding Corporate Rules (BCRs). These measures ensure that your data is handled according to GDPR standards, maintaining a high level of protection regardless of its location.
We prioritize the security of your personal data and take rigorous measures to safeguard it. All information you provide is stored on secure servers located in the United States, with encryption protocols in place to protect sensitive data. Payment transactions are secured using Transport Layer Security (TLS) encryption to ensure that your data remains protected during transmission.
In addition to encryption, we implement various security measures, including:
While we implement strong security protocols, it is important to note that data transmission over the Internet is not entirely secure. We cannot guarantee the absolute security of your data while it is being transmitted to our Services, and any transmission is at your own risk. However, once we receive your data, we follow strict security procedures to prevent unauthorized access and ensure its confidentiality.
You have the right to request information about where your personal data is stored and how it is transferred. Under GDPR, you may also:
If you wish to exercise these rights or obtain further details regarding cross-border data transfers, please contact us using the information provided in this policy.
As a user of Contentpen, you are entitled to certain rights under data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This section outlines these rights and explains how you can exercise them.
We retain personal data only for as long as it is necessary to provide our Services or until your account is deleted, whichever occurs first.
Under GDPR and CCPA, you have the right to request the deletion of your personal data. We will comply with your request unless legal obligations, such as tax or regulatory requirements, require us to retain certain data.
You have the right to object to the processing of your personal data for direct marketing or if the processing is based on our legitimate interests. If you raise an objection, we will cease processing your data unless we can demonstrate compelling legitimate grounds.
Additionally, you may request that we restrict the processing of your personal data under the following circumstances:
You also have the right to withdraw consent for any data processing activities that require your explicit approval. If you wish to deactivate your account or withdraw consent for specific processing activities, you can contact us at any time.
To opt out of marketing communications, you can click the 'unsubscribe' link in any email we send or adjust your notification settings in your account preferences.
You have the right to request your personal data in a structured, portable format. Contentpen provides tools that allow you to download the content and data you have created or retrieved from content publishing platforms through our Services. If you require additional assistance exporting your data, our support team is available to help.
If you are a California resident, you have additional rights under CCPA, which include:
Our Services may contain links to partner networks, advertisers, or affiliates. These external websites have their own privacy policies, and we do not assume responsibility for their practices. We recommend reviewing their policies before submitting any personal data to third-party websites.
At contentpen.ai, we prioritize the privacy and safety of our users. Our platform is intended for individuals who are at least 18 years old, and we do not knowingly collect, store, or share personal data from anyone under this age. If we become aware that a user under the age of 16 has provided personal information, we will take swift action to remove the data from our records.
While we strive to provide a safe and secure environment for all users, we cannot be held responsible for individuals who misrepresent their age during registration or while using our platform.
If you have any concerns regarding our policies on children's privacy or wish to review or request the deletion of personal data related to a minor, please contact us.
At contentpen.ai, we are committed to fostering a secure and respectful space for all users. We have a strict zero-tolerance policy against any content or activity related to child sexual abuse and exploitation (CSAE). This includes the sharing, promotion, or facilitation of such material in any form.
Users found violating these policies will face immediate consequences, including account suspension and, where necessary, reporting to the appropriate legal authorities.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us using the information provided below. We are committed to addressing your concerns and will respond to your inquiries as soon as possible.
You can reach our Data Protection Officer (DPO), who oversees compliance with data protection laws, at:
We may revise this Privacy Policy periodically to reflect updates to our Services or changes in legal requirements. The latest version will always be accessible on our Privacy Policy page.
If we implement any significant modifications, we will inform you through email (sent to the address linked to your account) or via an in-app notification. In compliance with GDPR transparency standards, you will have the opportunity to review these changes and provide consent where necessary.
For any substantial updates that alter how your personal data is processed or shared, we will seek your explicit consent before the revised terms take effect.
To ensure full transparency, previous versions of this Privacy Policy will be available upon request, allowing you to track changes in our data processing practices over time.
By continuing to use our Services after the updated policy takes effect, you acknowledge and agree to the revisions. If you do not agree with any updates, you may deactivate your account or contact us for further assistance.
For any inquiries, please contact support@contentpen.ai